01/10/22
Kia ora!
As we move into a new phase with COVID management here in NZ, it felt like a good time to outline our current policies and procedures for you.
For official government update or advice, please visit https://covid19.govt.nz
What does it mean for you as our clients?
Due to the nature of our activities, Waiheke Dive & Snorkel is a close contact business, an activities business and a retail space. We take our responsibilities towards your safety very seriously!
We follow industry best guidelines, from Worksafe NZ, DAN and PADI to maintain and disinfect all of our rental equipment for you, and our retail space is thoroughly cleaned regularly.
Online Retail
The vast majority of online retail orders are shipping as normal, with some delivery delays with more un-usual products.
In Person Retail
All customers are more than welcome to come to our store for retail, air fills etc regardless of their COVID-19 vaccination status. We can also happily deliver your items locally for free if you would prefer.
We do ask that you;
- Stay at home if you're showing any signs of symptoms of COVID.
- Sanitise your hands on entry.
- Maintain social distancing where possible.
In Person Activities
All customers are more than welcome to come to take part in activities regardless of their COVID-19 vaccination status.
We do also ask that you;
- Stay at home if you're showing any signs of symptoms of COVID.
- Sanitise your hands on entry
- Maintain at least 1m social distancing from our team and other customers
What if I need to isolate?
If you are required under the current Ministry of Health requirements to isolate, then no worries; just get in touch and we will issue you with a credit voucher for the value of your booking, so you can re-book your adventure with us post-isolation!
